Hello
Sorry to hear your mum has been suffering from a inflamed neck cyst for 2 years. Unfortunately there is no good non- surgical solution to this problem. Some people try to squeeze out the contents but this runs the risk of worsening the infection and it will invariably recur even if it does settle temporarily.
We do treat such cysts regularly in outpatient clinics. For uninfected cysts, we will cut out the cyst including the cyst wall after a quick numbing injection. The numbing injection takes less than a minute, and the entire procedure usually takes 20-30 minutes, leaving a small scar.
For inflamed cysts, we will cut out the area, including all the underlying inflamed skin tissue. This can be done under numbing injection as well.
Such minor skin procedures can be done at our minor surgery procedure room after an initial consultation. If the cyst becomes quite large, eg more than 2cm, then it is best to seek help from a general/ENT surgeon to perform.
Hope this helps!
Warmest regards
Dr Stephanie Ho, Dermatologist