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Changi General Hospital Profile Image

Changi General Hospital

Changi General Hospital (CGH) is an award-winning public hospital with over 1,000 beds caring for a community of more than 1 million people in the East. CGH offers a comprehensive range of medical specialties and services, helmed by a highly experienced and skilled team of healthcare professionals who consistently deliver excellent health outcomes and care for patients.

CGH is a member of the SingHealth cluster of healthcare institutions.

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Bio

The CGH Campus’ vision is to focus on promoting holistic, patient-centred care for the people of eastern Singapore. It achieves this through integrated and innovative facilities that enable the delivery of seamless, high-quality healthcare services.

Under this vision, CGH has added two new facilities – The Integrated Building and the Medical Centre. Opened in December 2014, the Integrated Building provides a conducive healing environment for patients across hospital and rehabilitation settings, including the eventual transition of patients back to their homes.

The Medical Centre houses a variety of outpatient centres, with more than 130 consultation rooms for specialist outpatient care and minor surgery rooms. It is designed to enable multi-disciplinary consultation and facilities integrated specialist outpatient care. This facility is part of the Campus' wider move towards having one-stop centres that provide greater patient-centric care.


CGH has established itself as a centre of medical excellence, with services such as the Integrated Sleep Service, Breast Centre @ Changi, Hepatobiliary Service, Vascular Surgery, Gastroenterology, Endocrinology and the Changi Sports Medicine Centre.


CGH believes in delivering the best patient care with passion and empathy. To improve care for patients, CGH has adopted a proactive integrated care approach. CGH aims to deliver better, seamless and Integrated Medical services by partnering healthcare providers in the east through the Eastern Health Alliance and innovating by adopting new medical technologies and systems.

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29 Sep 2018

I stayed in the B1 ward with most expenses covered by my insurance. The nurses and healthcare assistants pampered like a king in the ward. They were very professional and efficient. Of course, I was seriously ill then. 

29 Sep 2018
My mother cured her breast cancer here. The breast department docs and nurses are attentive. They remember the patient's name by heart. Very caring to patient.
Many complaints on CGH but many are not aware they have one of the best breast department here. We have been recommended by a relative to come here.
29 Sep 2018

For a hospital, the choice of healthy food is so limited. 

Also, the amount of time you are going to waste waiting for your turn even though you have an appointment is not even worth it!

29 Sep 2018
Very long waiting time and the staff like to push responsibility around constantly making no progress.
 
29 Sep 2018

The service at Changi Hospital is not even comparable to SGH or NUH. The competency level of the staff is alright and you do receive adequate treatment.  But if the distance is not a problem for those at the East, they should honestly consider SGH or NUH for better service.

29 Sep 2018

The wait time is very long. But I can't find flaws in their treatment though, they do get the job done eventually.

29 Sep 2018

Despite having an appointment made, we wait for over 2 hours each time. I hope the management can rectify this as soon as they can. 

12 Sep 2018

Staffs are generally friendly. However, the waiting time to see the doctors is madness. Medical doctors at the wards don't seem to care about the queries by caregivers. Please double check your medicine dispensed by the pharmacist. I was given the wrong medication prescribed by the doctor and was Only informed when I reached home. The pharmacist even requested me to get back to CGH to change the medicine. Kinda of ridiculous.

12 Sep 2018

Was admitted here after a road accident. I was conscious almost throughout the entire time after my accident and got to see the A&E staff working on me first hand. Was quite impressed by their professionalism, though there were periods of time I was just left alone with my pain coz I think the few doctors there were busy.

The lead up to the operation was also delayed.. and because I was on spinal nursing and couldn't be sedated, I lay on a bed trolley outside the op room gasping for air for at least 30min after I was given a throat numbing substance prematurely. The surgeon (trainee, maybe?) failed her first attempt at intubation but thankfully, I was sedated only seconds after the second attempt succeed.

At the ward, the nurses were caring and polite, although my family and relatives keep complaining that they did not apply ointment on the too-numerous-to-count abrasions all over my body. There were endless blood tests and once, a presumably trainee doctor botched up my blood-drawing process. Doctors flitted in and out of the wards constantly with interns in tow, but they were always professional and mostly friendly. The physiotherapists here have their schedules full too, but I find that I can talk to them much easier than the doctors, who always seemed to be in a hurry.

That said, CGH's wholesome extent of care for trauma victims, from physical to psychological, genuinely surprises me. I was visited by so many doctors and nurses from different departments during that one week stay in hospital. I guess the whole experience wasn't so bad (and other hospitals might have been worse) but there were definitely room for improvement.

12 Sep 2018

Waiting.....Waiting.....Waiting...
Came for an acute appendix infection. Waiting time emergency? 4 hours.....Before you got help. When I finally saw a doktor.....There was another 3 hour wait. Way way too overfull, not enough help for the size of the hospital. When I finally got admitted, I was on a bed in the corridor for 6 hours in a room with 10 others, not enough room, no time to operate me, so I transferred to sengkang hospital. I give it two stars because the nurses were friendly.

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