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Gleneagles Hospital  Profile Image

Gleneagles Hospital

Located next to Singapore Botanic Gardens and close to the heart of the local shopping district, Gleneagles Hospital provides a wide range of specialist, diagnostic and imaging services.

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Bio

This 258-bed hospital houses an extensive range of medical and surgical specialties including oncology, cardiology, liver transplant, gastroenterology, orthopaedic surgery and sports medicine, and obstetrics and gynaecology. Since 2006, Gleneagles Hospital has been accredited by the Joint Commission International (JCI), an internationally recognised standard for patient and staff safety, thus reflecting the organisation’s commitment towards quality healthcare.

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30 Sep 2018

The service are sucks big time!! 
They will not automatically provide the change cloth or towel without you are asking from them!! 
The nurses taking their own sweet time whenever you are asking them for anything, can be 30 minutes to 2 hours!!
And they are not friendly at all with sulky face and attitude!!
I am waiting for more than 30 minutes just for them to finish the discharge procedure!!
I surprise such a low standard from an established private hospital!! Even the service in Government hospital is so much better than here!!

30 Sep 2018

Grateful to the nurses and other service staff in 5East. They are attentive, helpful and caring with my requests. Assets to the hospital.

30 Sep 2018

I stay there for 3 days, everything there is good from Nurses to doctor to operation room just that the maintenance ppl are very VERY slow to fix my air con. I had to keep reminding them and they took hours to come. 

30 Sep 2018

For the price paid, the facility is extremely poorly managed. Water flow in toilet sink is terrible. Housekeeping lacks attention. Poorly maintained. Walk into the lobby and it is not any better than a market!!!!

30 Sep 2018

I went in around noon on a Saturday for a twisted ankle and the whole process was very quick from the initial consultation to the X-ray, final consult & bandage wrap. I was pushed around in a wheelchair and offered a glass of water and they even called and helped me into a cab, as I was now on crutches. Pleasant staff and experience overall. My only gripe is that I don't really think I needed the two different types of expensive meds they gave me. Extra strength ibuprofen (for a torn ligament) would have been just fine.

30 Sep 2018

Friendly and helpful nurses but waiting time can be long. Waited an Hour at A&E to see the doctor, another hr plus to see the specialist. The hospital was fully occupied so i was being transferred to Mount E novena, which the whole duration took 6 hrs from time of registration to settling down in my ward.

30 Sep 2018

Best endoscopy Centre I've been so far! Lovely food selection, served after completing a. Simple colonoscopy. Very affordable colonoscopy hospital bundles in town.. Must remember to choose hospital bundles, can save a lot of money!. Well and newly furnished, and even gave me a blanket to keep myself warm. Nurse manager attended to me and ensured that I was prepared for the colonoscopy. Recovery beds are very comfortable and spacious. No complications and nurses were very professional.

30 Sep 2018

Good choice for a quality expat doctor and hospital services.  And it's quite expensive at $700/ more a night after insurance reimbursement.  
But the elevators to each floor are odd, dirty, and poorly run... and then the signage to the Drs. offices are non-existence.

The cafeteria is a mess - artery clogging choices and the service by the 'hawker-style stalls' is just poor. 

14 Sep 2018

Cleanliness is good. But service and communication is horrible. My dad was hospitalised for an injury to his spine. Of the three days my dad was in there, the doctor did not attempt to even contact the family on his condition. Supposedly arrange for a meet up with the doctor on the third day morning, yet, the doctor was late for a good 2 hours. Communication by the nurses were also poor. Inform us to collect the medication at the medical centre. but it was actually at another clinic. Even for the discharge procedure, nurses take their own sweet time to process. Was told by the doctor to discharge since 11.30am. We left the hospital only at 2.30pm. Last but most importantly, my dad is not even in the condition to move about, but yet the doctor tells us there is no difference between going home and staying in the hospital? Those who wants to go Gleneagles, please think thrice.

14 Sep 2018

(Not loving to be admitted but love that this had made our stay less miserable, for who wants to be admitted to a hosp)

Arrived in the middle of the night for the admission of my sick toddler. Was promptly settled down by emergency staff who contacted own pediatrician and orders were sorted out. We were promptly sent to Ward 9west. Handling a sick child is primarily, there is the secondary handling of child's anxious parent involved. Thank you to nurses in ward 9west, you are great! 


On the other hand, the cashier staff at billing ought to improve their professionalism

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