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Jurong Community Hospital Profile Image

Jurong Community Hospital

The 400-bed JCH offers post-acute and rehabilitative care. It complements care provided by the adjoining NTFGH, so that patients who no longer require acute care can recuperate in a setting better catered to their needs.

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The 400-bed Jurong Community Hospital offers post-acute and rehabilitative care. It complements care provided by restructured hospitals such as the adjoining Ng Teng Fong General Hospital, so that patients who no longer require acute care can recuperate in a setting better catered to their needs.

Breaking new ground, JCH was built together with Ng Teng Fong General Hospital from the ground up as one integrated healthcare hub. The twinned hospitals were designed to deliver seamless patient-centred care, providing the right care at the right place and at the right time. Siting JCH adjacent to NTFGH allows for convenient and safe transfer of patients from acute care to post-acute and continuing care facilities. The co-location of both hospitals allows for better coordinated and integrated care as patients will benefit from the co-management by doctors from NTFGH and JCH.

JCH is also the first community hospital in Singapore to feature a LIFE Hub and Mobility Park for patient education and rehabilitation.

LIFE Hub aims to help seniors remain healthy and independent at home. It features a three-room HDB flat mock-up, which serves to help patients ease back into their home environment under the guidance of our therapists. It will showcase a variety of products and provide practical solutions that patients can use to help them live more safely and independently in the home setting. It will also offer an information hub and educational area for patients and their caregivers.

A first in Singapore, the Mobility Park simulates a public transport setting featuring an actual MRT carriage, bus and taxi, complete with ramps and steps. It provides patients with a safe environment to re-adjust to taking public transport, going out on their own, etc. before they return to their daily lives.

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30 Sep 2018

The doctors and nurses are competent. The physiotherapist was very professional and we were pleased with the overall service.

30 Sep 2018

The standard of service really depends on your luck. My dad was moved from one of the wards and the nurses in the previous wards were so much more attentive and caring. I suggest that if you are admitting a loved-one for a long period, try to get them a different ward if the current ward staff are not good. For the money you pay, the service could be better to be honest

30 Sep 2018

They try to entertain the patients with art activities and sometimes they invite guests to perform. The hospital is very conveniently located for the people in the west, but the charges are quite steep if you want a comfortable ward with some privacy. It is okay for a short term treatment, but long-term rehab charges are too steep.

30 Sep 2018

I have waited over 4hours waiting for a medical professional to attend to me. The staff here are so inefficient !

30 Sep 2018

The wards are nice and airy. There is plenty of light coming in. The cost of staying there is actually quite expensive. Subsidized rehab wards cost us about $300 plus a day. Class B1 wards are about $500 plus a day. 

30 Sep 2018

My dad called a nurse asking for the uriner. He called and called and it did not come! 10 mins later my dad wet his pants and bed and nobody bothered! My aunty's maid came and the nurses gave her the bedsheet n new pants and ask her to change!!! i even saw the nurse holding an uncle with just 2 fingers. aren't they suppose to grap him by the back ? not just as if holding a piece of paper?
Wake up 6am to bath. pushed you to toilet or bathroom and you are on your own! it seems quiet when we were there but when night time my dad could not sleep because those nurses were talking very loudly among themselves! my husband told the nurse that water tap was not working and nurse said, "what you want me to do? i cannot do anything."

Charges at $300 a night?? what care do community hospital provide?? these were just few things but there were alot more we seen in just 5 days of stay. Wonder how my dad and my whole family can put up for another 2-3 weeks!

30 Sep 2018

My dad stayed at JCH from end of March until the end of April for 5weeks.

He stayed in two different wards and there was a big difference in the care he received. 
At the C4 ward- very good teamwork & nurses (includes trainees from Poly) are very responsive & efficient. Therapists are very forthcoming & constantly provide status updates. 
C6 - few nurses & assistants are responsive & are passionate with their job.


Overall, Drs. here are professional & knowledgeable. They will provide timely updates on my dad's status.

30 Sep 2018

My grandmother has been in Jurong Community Hospital for a while now and the daily operations go about smoothly. We don't have anything to complain about. 

14 Sep 2018

I got chased out of my ward/room without prior warning because they needed to convert it into a male ward. The nurse-in-charge was super rude.

Jurong Community Hospital has a bad system. You don't just transfer patients in and out of their rooms . I really do not like it in here and want to be discharged as soon as possible.

14 Sep 2018

My sister was discharged from Jurong Community Hospital. She improved considerably while in the hospital. The members of the staff are not only competent but encouraging and enthusiastic.

She was desperately unhappy in the previous hospital but very sad to leave this one. A great team effort!

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