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Thomson Medical

Thomson Medical Group is a trusted brand name long associated with quality services. Headquartered out of Singapore, Thomson Medical Group aims to develop an integrated healthcare system across Pan-Asia.

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Established in 1979, Thomson Medical is Singapore’s largest private provider of healthcare services for women and children. It owns and operates the iconic Thomson Medical Centre and a network of specialist medical clinics and facilities in Singapore. Etching a unique identity of providing personalised services in a friendly and cosy environment, Thomson Medical Centre has helped families celebrate life by embracing the birth of countless babies.

TMC Life Sciences Berhad is a multi-disciplinary healthcare company listed on Bursa Malaysia. It operates Tropicana Medical Centre, a tertiary hospital located in Kota Damansara, and the award-winning TMC Fertility Centre which is the industry leader in assisted reproduction in Malaysia. TMC Life Sciences also owns Thomson Iskandar Medical Hub, which is adjacent to Vantage Bay Healthcare City in Iskandar Malaysia. Sited on freehold waterfront land in Johor Bahru’s City Centre, Vantage Bay Healthcare City is conceived as a first-of-its-kind integrated medical, education and wellness hub.

Over the years, Thomson Medical Group has expanded its operations to include new areas of specialities and services to care for women beyond maternity and their families across generations and operates across Singapore, Malaysia and Indonesia. Leveraging on the prestige and best practice of the companies under the Thomson brand, the Group is expanding beyond its heritage women and children’s health services to transform into Asia’s preferred health system.

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16 Sep 2018

Had 2 kids there and had nothing but praises for the staff and doctors. Facilities were a bit old but adequate.

16 Sep 2018

Appalling. Minimal waiting which I now realize was due to the doctor taking 30 seconds with each patient. Don't take your sick child here.

16 Sep 2018

The service standard has dropped tremendously! What happened? Our first 2 experience in 2009 and 2014 were excellent, and TMC has always been our top choice and our recommendation to others.

When we delivered our 3rd one, the nurses were seriously understaffed! We are not demanding, but most of the time the responses took too long or did not respond at all. And most of the nurses were rushing and running about as if we were in an ER or there were code blue everywhere.

One of your nurses shared with us that they were indeed overworked. Many have resigned, leaving them working with lesser manpower in every shift. As she was too junior, she couldn't explain why but only mentioned it has been like this since the change of management.

It left me wonder why the change in management has make the staffing situation worse? Shouldn't it change for the better? Has there been a deliberate headcount cut or what?

No doubt most of the senior ones are still well-trained and knowledgeable. But the junior ones appeared otherwise. TMC used to be very pro-breastfeeding, but this time round the nurses asked if we wanted to top-up our baby feed with formula. We said no, but the next nurses asked the same question again.

We remembered our first 2 babies had "Total Breastfeed" label on the cot, large and clear. But there isn't any on our 3rd one. No wonder. And now it was only handwritten "Breastfeed and EBM only". What happened? Has TMC lost the pro-breastfeed tradition?

HR Manager: You need to work on this and make TMC great again. Words and reviews spread very fast, especially negative ones. Unless you improve this, you will see a decline in your business. I will also make our gynae go to other hospital such as Mt Alvernia or Mt E Novena if we have our 4th one, even though i have to pay more.

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