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Ask A Doctor Free In Singapore

Posted on 31 Jan 2018

DxD's mission is to share and grow the world's expert health knowledge. 

You can ask a free question by heading to our Ask A Doctor page, which lets you ask any medical or dental questions to an expert team of doctors and specialists based in Singapore. 

1. Why did we start a free QnA?

It bothers us that people who don't know a doctor friend or relative are sometimes disadvantaged in utilising healthcare. 

The QnA was hence set up to allow anyone with a health issue to receive some friendly medical opinions. 

2. Which doctors do we invite to participate?

DxD relies on word-of-mouth recommendations from fellow doctors to identify specialists in each field. We then meet with each doctor in person.

Yes, it's time-consuming, but besides expertise, we think it's important that the doctor is friendly and enthusiastic about raising the level of healthcare awareness in Singapore.

Doctors on board our QnA include experts in their fields like Dr Paul Tseng (pioneering team to first offer IVF technology to Singaporeans in 1988), Dr Tony Ho (pioneer of epi-LASIK in Singapore and the region), Dr Marilyn Lee (set up the reproductive endocrine service at Khoo Teck Puat Hospital), and many more.

3. Is the QnA sustainable if it's free?

Frankly, we don't know. The platform will always be free, because that's the reason it was set up - to help people.

Doctors who contribute do so to share their knowledge and experience. They are never paid or reimbursed for their answers.

If you've benefitted, you can show your thanks by spreading the word to others who may benefit as well.

4. How to use the medical QnA correctly (PLEASE READ!)

To prevent the QnA from being shuttered prematurely, you can help by using it responsibly:

DO NOT take any answers for medical advise.

DO NOT treat it as a doctor consultation - it will never replace a face-to-face doctor consult and examination, for obvious reasons.

DO NOT use it in an urgent medical situation. Go and see your doctor. To ask a question:

  1. Register for an account, so that you'll be notified when a doctor answers.
  2. Do not include any personal identifiable information in your question - the QnA is publicly visible.
  3. Doctors will usually reply within 24 - 48 hours. More opinions will continue to be added on, so you can check back later.

5. How to ask a good question on DxD 

Questions should be clearly written

The question must be clear from the question title itself; it should not depend on the question details. Question details should make clear how answers can meet their expectations.

Questions should be grammatical

DxD requires correct spelling, punctuation, grammar and capitalization to be used in questions. A question should consist of complete sentence(s) and end in a question mark.

Questions should be concise.

As a general guideline, questions should be no longer than 2 sentences, and only 1 question should be asked at a time. If you want to ask more than 1 question, submit them separately.

Questions should comply with DxD site policies

Medical questions that contain patient-specific facts are not allowed, and may be deleted or reworded to describe a general situation.

Questions may be deleted by moderators if they contravene policy. A question can be merged into another question if both ask the same thing.

Adhering to these guidelines will ensure that:

1. Your question is approved.
2. You get better answers from doctors.
3. Your question is answered more quickly - good questions are usually answered within hours because DxD moderators queue them to be answered first. 


All ready to fire away? Head over to our Ask A Doctor page right now. 

Unsure of what you can ask about? DxD Sessions lets you ask a health question to a specific renowned specialist in Singapore. View the complete list of DxD Sessions here.

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